Are you an employer and need to issue a Record of Employment (ROE) for your employees? The Government of Canada has released a reminder on how to correctly issue your ROEs to help ensure your employees get the right benefits whether they apply for the Canada Emergency Response Benefit (CERB) or Employment Insurance (EI). If you are issuing ROEs to employees who are affected by the COVID-19 and they are no longer working you must issue a ROE. One of the following reason codes

Employers generally issue a ROE when an employee is terminated by them or if it is some type of leave, but employers often debate whether they should issue ROEs when an employee quits. Some employers don’t issue a ROE when an employee quits their job, based on the fact that employees don’t get Employment Insurance (EI) benefits when they quit their job. Let’s start with the basics and see both when and why a ROE should always be issued. Employers can submit electronic ROEs th

If you didn’t already know, as of June 2019, Service Canada will be contacting clients by email, if they require more information about your Employment Insurance claim and have been unable to reach you by phone. A toll-free number for you to reach them is sent to the email address you provided during your application. Please remember Service Canada will not provide or request your personal information via email. If you are concerned with the authenticity of an email received

Not all payments receive the same tax treatment, always ensure you use the appropriate method when calculating withholdings. Salary, wages, overtime, vacation taken, and allowances are examples of a regular payment. Sometimes an irregular or special payment is made to an employee either outside or within the regular pay cycle. Common examples include bonuses, vacation pay (when no time off was taken), retroactive payments, banked overtime, commission payments not regularly pa